Dispatch & Delivery

Order Dispatch

Orders received before 11am Monday-Friday will be dispatched on the same day. You will receive a confirmation email with tracking information once your order has been sent.

Products designated “special order” are purchased from our supplier on an as-needed basis and may take up to a week to dispatch.

Free & Reduced Rate Shipping

Free Shipping to South Australia

All orders to metro SA over $99 will be exempt from shipping charges.

Discounted National Shipping

All orders to metro areas outside of South Australia of $99 or more will be discounted by $9.

Shipping Costs

Product Weight South Australia (metro) VIC/ACT/NSW (metro) QLD/WA/TAS (metro)
Below 500g $5.95 $6.95 $6.95
Below 1kg $5.95 $7.95 $7.95
Below 3kg $5.95 $11.95 $12.95
Below 5kg $5.95 $13.95 $14.95
Below 10kg $5.95 $16.95 $21.95
Below 25kg $5.95 $16.95 $29.95

Regional Areas & Outer-metro Areas

Orders to regional areas incur a $13 surcharge on top of the national rate, except for 500g satchels, which are charged at a flat rate of $8.95.

Deliveries to outer-metro areas in South Australia, such as the Adelaide Hills and Barossa, will incur a surcharge of $3-6 depending on weight.

Delivery Times

Orders to metro areas will typically arrive within 4-6 days. Customers in South Australia can expect their delivery within 1-2 days. Regional and remote areas may take over a week to arrive.