Dispatch & Delivery

Order Dispatch

Orders received before 11am Monday-Friday will be dispatched on the same day. You will receive a confirmation email with tracking information once your order has been sent.

Products designated “special order” are purchased from our supplier on an as-needed basis and may take up to a week to dispatch.

Free & Reduced Rate Shipping

Free Shipping to South Australia

All orders to metro SA over $99 will be exempt from shipping charges.

Discounted National Shipping

All orders to metro areas outside of South Australia of $99 or more will be discounted by $9.

Shipping Costs

Product Weight South Australia (metro) VIC/ACT/NSW (metro) QLD/WA/TAS (metro)
Below 500g $6.95 $7.95 $7.95
Below 1kg $6.95 $8.95 $8.95
Below 3kg $6.95 $12.95 $12.95
Below 5kg $6.95 $14.95 $16.95
Below 10kg $6.95 $17.95 $21.95
Below 25kg $6.95 $16.95 $29.95

Regional Areas & Outer-metro Areas

Orders to regional areas incur a $13 surcharge on top of the national rate, except for 500g satchels, which are charged at a flat rate of $8.95.

Deliveries to outer-metro areas in South Australia, such as the Adelaide Hills and Barossa, will incur a surcharge of $3-6 depending on weight.

Delivery Times

Orders to metro areas will typically arrive within 4-6 days. Customers in South Australia can expect their delivery within 1-2 days. Regional and remote areas may take over a week to arrive.

Delivery Restrictions

We are unable to deliver to PO Boxes, Parcel Lockers, Parcel Collects or other entities operated by Australia Post. Exceptions for smaller items can sometime be made by contacting our team.